Privacy Policy

At The Billing Advisors, we value your privacy and are fully committed to protecting your personal and health information. This Privacy Policy outlines how we handle data submitted through our website and services, in compliance with HIPAA and other applicable privacy regulations.

Our Commitment to Your Privacy

We do not share, sell, or rent any information you provide. All data is used only to support the medical billing and credentialing services we offer to healthcare providers and organizations.

Information We Collect

When you interact with our website or contact us, we may collect:

  • Name, phone number, and email address
  • Business or provider details for service inquiries
  • Information required for credentialing and payer applications

Phone Number Privacy

When you submit your details through the “Contact Us” tab:

  • Your phone number is kept private and is not shared with any third party
  • A member of our team may reach out via call or SMS for service-related communication only
  • You are never added to promotional lists or third-party databases

HIPAA Compliance

We follow strict HIPAA guidelines to protect all Protected Health Information (PHI). This includes:

  • Secure transmission and encrypted data storage
  • Role-based access control for sensitive data
  • Internal HIPAA training and audits for all staff
  • Business Associate Agreements (BAAs) where required

Data Security

We implement industry-standard security practices, such as:

  • Encrypted communications (SSL/TLS)
  • Regular backups and secure infrastructure
  • Access logs and strict user authentication

How We Use Your Information

We use your information to:

  • Deliver medical billing and credentialing services
  • Communicate with you about service requests
  • Comply with legal and regulatory obligations

We will never use your information for marketing unless you provide explicit permission.

Have Questions?

We’re transparent about how we handle data. If you have questions or concerns about this Privacy Policy or your rights, please reach out:

Privacy Policy